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AS After-Sales Service
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bullet Power
Q. The power does not come in.
- Please check if the power of the socket and the main switch work normally.
- Please check the fuse out of the unit.


bullet Spray
Q. The pressure of spray is weaker than usual.
- Check if the knob for the control of the pressure gauge is lowered.
- Check if each part is loose when the spray is combined again after separated. The pressure can be weak because air flows out through this gap.

Q. The spray does not work.
- Check if the vial has the standard capacity of a reagent.
- Once the air comes out through the back of the spray, pierce the nozzle with the needle tip.

Q. The spray motor works, but spraying is not performed.
- Check if the vial has a reagent.
- It can be caused by the spray hose which is entangled or by a pulley which does not go down. Put the hose in order and lower the pulley.

Q. It sprays like a water gun.
- Pierce with a needle or disassemble the spray in warm water and then, sterilize.

Q. The spray sometimes malfunctions while it works normally.
- In case the spray is used long, it can stop for safety. Locate the spray at the right position. Once it makes a click sound, lift it and use again. It will normally work.

Q. It seems that the part that the spray is pressed has a foreign material, and it feels thick.
- The reagent can go into it and become hardened, which can make the spray feel thick. Put it into warm water for 10 minutes and then, use.


bullet Suction
Q. The suction pressure is weaker than usual.
- Check if the knob for controlling the suction gauge is lowered.
- Check if the caps of the suction bottle and the auxiliary bottle are closely adhered to the bottles.In case there is a gap, the suction pressure can go down.

Q. The suction motor works, but suctioning is not performed well.
- Check if cotton is sucked into the suction tip or the hose is torn.

Q. When suction is used, it smells bad.
- Check if there isany foreign material in the hose of the suction and if the suction bottle is open,
and then, cleanse the inside of the hose with warm water.


bullet Controller
Q. The control pad does not work.
- Check if the main switch is on.
- Check if a blue lamp is on the switch part.
- Check if it works with a whistle sound.


bullet Light
Q. The light arm moves too helplessly or does not move well.
- It is possible to adjust the smoothness of movement by controlling the knob located at the joint of the lgith arm.
Please refer to the user’s manual.



bullet Chair
Q. The foot switch does not work.

- Check if the switch for the back of the chair works well. In case it does not work well, check if the power is connected.
- In case the switch for the back of the chair works, but the footing switch does not work,
check if the footing switch is connected with the chiar.
- In case the footing switch works, but the joystick does not work in the unit, check if the unit is connected with the chair.
- Check if the On/Off switch mounted on the foot switch is on, together with the fuse.

Q. The switch for the back of the chair does not work.
- Check if the main switch is on.
- Check if a green lamp is on the switch part.

Q. The chair does not move in a desirable direction.
- In the case of using other manufacturer’s chair instead of the chair that JRMed Trade provides, it can be difficult to smoothly control the chair.

Q. The chair is completely laid down and it does not come back.
- Check any problem with the limit switch in the cylinder part and request after sales services.

Q. It has bee used long so the seat is damaged.
- It is possible to replace the seat only so please request an after sales service (to be charged).

Q. There is oil around the chair.
- Its cause can lie in a hydrualic cylinder or a valve so promptly request a service.

Q. It is a hydraulic type, but it is noisy when it goes up and down.
- Check oil and operate it frequently. Request an after sales service to remove out the air from the chair.

Q. The chair gets laid down when the Reset button is pressed.
- One of the functions that JRMed Trade’s chair (JRC-3) has is that a user can adjust the location of the chair when it is reset.
If the problem is continued, please contact the head office.


bullet Vision
Q. The device for light source stops in the middle.
- In the case of using the device for light source, it makes a lot of heat so a fire can break out.
In order to prevent the device for light source from being used long, a device for temperature limit is installed.
In the case of inevitably using the device, turn it off to cool down, and then, turn it on again.

Q. Images don’t appear.
- Check if the image cable of the camera is surely connected with the front of the vision.
- Check if the image cable at the back of the vision is correctly connected with other devices.
- Check if AV line which connects the monitor (video in) and the vision (video out) is correctly connected.
- Check the channel of the vision (SV-250) and then, set at the channel to which the camera is connected.

Q. The device for light source does not work so no light comes out.
- Check if the LED on the front works. In case it works, it means that the lifetime of the halogen lamp comes to an end
so replace the lamp with a new one.
- Check the connection of the power cord.

Q. The light is weak.
- In case the lifetime of the lamp comes to an end, the light can suddenly become weak.
Try to replace the lamp with a new one. If the light is still weak, the product can have a problem so please stop using it and request after sales services.

Q. The capture function does not work well.
- Check if the footing switch is plugged in the designated place of the video.
If the capture function does not work even though it is plugged in, please contact the head office for after sales services.

Q. When the product is used, it generates heat. Is it okay?
- This product uses light so light is accompanied by heat. From the back of the product, hot wind comes out so don’t put other
instrument which is sensitive at heat at the back or don’t block the ventilating opening. It can be a cause for a trouble.

Q. The monitor power is on, but the screen is black.
- Check the connection between the cabe of the video handgun and the main body.
In case the input terminal of the cable is bent, reconnect the cable of the handgun
(in case itis poorly connected, it can cause noise and image signals can’t go into it so no output can be made. )

Q. The image looks misty or dark.
- Check the status of the halogen lamp
(If the lamp is not on, it is time to replace it with a new one. The filament in the lamp is broken off.)
In case the halogen lamp is on, but it is dark, check the status of the volume control for the main body.
- Check the status of the hand gun’s focus control.
In case a foreign material is found on a telescope, softly wipe it out with alcohol cotton.
Separate the telescope from the hand gun and cast on the bright locaton (fluorescent lamp or the window).
In case it still looks misty even after the focus of the handgun is adjusted and the telescope is controlled,
the scope may be bent or the lens may be damaged.


bullet Respiratory
Q. The spray pressure is weak.
- Check if “volume", which constrols the spray pressure, is set at weak.
And check if the tank for a cleansing liquid has no cleansing liquid.

Q. A cleansing liquid has gone into the product while it is being filled.
- If water or a liquid flows into the product, it can damage the product, which can cause a fire or electric shock so cut off the power and contact a service engineer.

Q. The timer lamp is not on.
- Check if the power is connected.
- Check the fuse.
- Check if the power switch is on.

Q. How to change the setting for timer?
- Press the Reset button for 5 seconds. With the Reset button pressed, wait until a buzzor sounds.
When a buzzor sounds, take off the button. Whenever pressing the button again, it goes up by 1 minute.
It is possible to set from 1 to 30 minutes.

Q. When the On/Off button of the timer is pressed, the time indicates '00' and the timer does not work.
- The set program for the timer is deleted so please reset the time.


bullet Wall Type Unit
Q. Please provide some special notes for using the product.
- Dropping or giving serious shock is dangerous.
The spring-type cable should not be entangled.
Have a spare standard lamp all the time.

Q. How to change the setting for timer?
- Press the Start button for 5 seconds. With the Start button pressed, wait until a buzzor sounds.
When a buzzor sounds, take off the button. Whenever pressing the button again, the red LED goes up by 1 minute.
It is possible to set from 1 to 6 minutes. Once the time is set, wait for 5 seconds, and it will be automatically saved.

JR Med, revolutionary ideas to develop innovative medical devices | PRT-5, PRT-3, UNIQUE, JRC-5,SV-150
   
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